{"id":3,"date":"2024-10-23T10:46:30","date_gmt":"2024-10-23T10:46:30","guid":{"rendered":"https:\/\/dociq.health\/?page_id=3"},"modified":"2025-11-27T10:14:06","modified_gmt":"2025-11-27T09:14:06","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/dociq.health\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0d7e8c e-flex e-con-boxed e-con e-parent\" data-id=\"d0d7e8c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13b48c33 elementor-widget elementor-widget-text-editor\" data-id=\"13b48c33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-13b48c33{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6202116 elementor-widget elementor-widget-text-editor\" data-id=\"6202116\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"4597\" data-end=\"4617\">1. Introduction<\/h2>\n<p data-start=\"4618\" data-end=\"4939\">This Privacy Policy explains how <strong data-start=\"4651\" data-end=\"4678\">Kroustalis Medical Care<\/strong> (\u201cwe\u201d, \u201cthe Company\u201d) collects, processes, and protects your personal data when you visit our website or use our services.<br data-start=\"4801\" data-end=\"4804\" \/>We are fully committed to safeguarding your privacy and complying with the <strong data-start=\"4879\" data-end=\"4938\">General Data Protection Regulation (GDPR \u2013 EU 2016\/679)<\/strong>.<\/p>\n<p data-start=\"4941\" data-end=\"5055\">By using this website, you acknowledge that you have been informed of and agree to the practices described herein.<\/p>\n<h2 data-start=\"5057\" data-end=\"5103\">2. Categories of Personal Data We Collect<\/h2>\n<h3 data-start=\"5105\" data-end=\"5139\">a) Data you provide directly<\/h3>\n<ul data-start=\"5140\" data-end=\"5285\">\n<li data-start=\"5140\" data-end=\"5153\">\n<p data-start=\"5142\" data-end=\"5153\">Full name<\/p>\n<\/li>\n<li data-start=\"5154\" data-end=\"5163\">\n<p data-start=\"5156\" data-end=\"5163\">Email<\/p>\n<\/li>\n<li data-start=\"5164\" data-end=\"5180\">\n<p data-start=\"5166\" data-end=\"5180\">Phone number<\/p>\n<\/li>\n<li data-start=\"5181\" data-end=\"5205\">\n<p data-start=\"5183\" data-end=\"5205\">Contact form content<\/p>\n<\/li>\n<li data-start=\"5206\" data-end=\"5229\">\n<p data-start=\"5208\" data-end=\"5229\">Appointment details<\/p>\n<\/li>\n<li data-start=\"5230\" data-end=\"5285\">\n<p data-start=\"5232\" data-end=\"5285\">Medical information you choose to disclose (optional)<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"5287\" data-end=\"5324\">b) Data collected automatically<\/h3>\n<ul data-start=\"5325\" data-end=\"5449\">\n<li data-start=\"5325\" data-end=\"5339\">\n<p data-start=\"5327\" data-end=\"5339\">IP address<\/p>\n<\/li>\n<li data-start=\"5340\" data-end=\"5374\">\n<p data-start=\"5342\" data-end=\"5374\">Device and browser information<\/p>\n<\/li>\n<li data-start=\"5375\" data-end=\"5406\">\n<p data-start=\"5377\" data-end=\"5406\">Cookies (see Cookie Policy)<\/p>\n<\/li>\n<li data-start=\"5407\" data-end=\"5449\">\n<p data-start=\"5409\" data-end=\"5449\">Usage data (pages visited, time on site)<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"5451\" data-end=\"5486\">c) Communication-related data<\/h3>\n<ul data-start=\"5487\" data-end=\"5535\">\n<li data-start=\"5487\" data-end=\"5511\">\n<p data-start=\"5489\" data-end=\"5511\">Email correspondence<\/p>\n<\/li>\n<li data-start=\"5512\" data-end=\"5535\">\n<p data-start=\"5514\" data-end=\"5535\">Communication history<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"5537\" data-end=\"5600\">We do not collect sensitive data without your explicit consent.<\/p>\n<h2 data-start=\"5602\" data-end=\"5631\">3. Purpose of Processing<\/h2>\n<p data-start=\"5632\" data-end=\"5670\">Personal data is used exclusively for:<\/p>\n<ol data-start=\"5672\" data-end=\"5965\">\n<li data-start=\"5672\" data-end=\"5730\">\n<p data-start=\"5675\" data-end=\"5730\">Processing requests, communications, and appointments<\/p>\n<\/li>\n<li data-start=\"5731\" data-end=\"5786\">\n<p data-start=\"5734\" data-end=\"5786\">Providing medical-related information upon request<\/p>\n<\/li>\n<li data-start=\"5787\" data-end=\"5836\">\n<p data-start=\"5790\" data-end=\"5836\">Improving website functionality and security<\/p>\n<\/li>\n<li data-start=\"5837\" data-end=\"5875\">\n<p data-start=\"5840\" data-end=\"5875\">Compliance with legal obligations<\/p>\n<\/li>\n<li data-start=\"5876\" data-end=\"5919\">\n<p data-start=\"5879\" data-end=\"5919\">Preventing fraud or malicious activity<\/p>\n<\/li>\n<li data-start=\"5920\" data-end=\"5965\">\n<p data-start=\"5923\" data-end=\"5965\">Internal analytics and service improvement<\/p>\n<\/li>\n<\/ol>\n<p data-start=\"5967\" data-end=\"6020\">We do <strong data-start=\"5973\" data-end=\"5980\">not<\/strong> use your data for advertising purposes.<\/p>\n<h2 data-start=\"6022\" data-end=\"6041\">4. Legal Basis<\/h2>\n<p data-start=\"6042\" data-end=\"6109\">Processing is carried out under one or more of the following bases:<\/p>\n<ul data-start=\"6111\" data-end=\"6277\">\n<li data-start=\"6111\" data-end=\"6126\">\n<p data-start=\"6113\" data-end=\"6126\"><strong data-start=\"6113\" data-end=\"6124\">Consent<\/strong><\/p>\n<\/li>\n<li data-start=\"6127\" data-end=\"6189\">\n<p data-start=\"6129\" data-end=\"6189\"><strong data-start=\"6129\" data-end=\"6157\">Performance of a service<\/strong> (communication, appointments)<\/p>\n<\/li>\n<li data-start=\"6190\" data-end=\"6254\">\n<p data-start=\"6192\" data-end=\"6254\"><strong data-start=\"6192\" data-end=\"6215\">Legitimate interest<\/strong> (website security and functionality)<\/p>\n<\/li>\n<li data-start=\"6255\" data-end=\"6277\">\n<p data-start=\"6257\" data-end=\"6277\"><strong data-start=\"6257\" data-end=\"6277\">Legal obligation<\/strong><\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"6279\" data-end=\"6299\">5. Data Sharing<\/h2>\n<p data-start=\"6300\" data-end=\"6363\">Your personal data is <strong data-start=\"6322\" data-end=\"6336\">not shared<\/strong> with third parties except:<\/p>\n<ul data-start=\"6365\" data-end=\"6519\">\n<li data-start=\"6365\" data-end=\"6423\">\n<p data-start=\"6367\" data-end=\"6423\">hosting or technical providers (under confidentiality)<\/p>\n<\/li>\n<li data-start=\"6424\" data-end=\"6481\">\n<p data-start=\"6426\" data-end=\"6481\">medical partners, <strong data-start=\"6444\" data-end=\"6479\">only upon your explicit request<\/strong><\/p>\n<\/li>\n<li data-start=\"6482\" data-end=\"6519\">\n<p data-start=\"6484\" data-end=\"6519\">when required by law or authorities<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"6521\" data-end=\"6566\">We do not sell, rent, or trade personal data.<\/p>\n<h2 data-start=\"6568\" data-end=\"6590\">6. Data Retention<\/h2>\n<p data-start=\"6591\" data-end=\"6638\">Data is retained only for as long as necessary:<\/p>\n<ul data-start=\"6640\" data-end=\"6813\">\n<li data-start=\"6640\" data-end=\"6680\">\n<p data-start=\"6642\" data-end=\"6680\">Contact information: up to 24 months<\/p>\n<\/li>\n<li data-start=\"6681\" data-end=\"6735\">\n<p data-start=\"6683\" data-end=\"6735\">Medical information: as required by law or service<\/p>\n<\/li>\n<li data-start=\"6736\" data-end=\"6766\">\n<p data-start=\"6738\" data-end=\"6766\">Cookies: per Cookie Policy<\/p>\n<\/li>\n<li data-start=\"6767\" data-end=\"6813\">\n<p data-start=\"6769\" data-end=\"6813\">Legal obligations: as required by regulation<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"6815\" data-end=\"6861\">After these periods, data is securely deleted.<\/p>\n<h2 data-start=\"6863\" data-end=\"6900\">7. Children &amp; Vulnerable Persons<\/h2>\n<p data-start=\"6901\" data-end=\"6999\">The website is not intended for children under 16.<br data-start=\"6951\" data-end=\"6954\" \/>We do not knowingly collect data from minors.<\/p>\n<h2 data-start=\"7001\" data-end=\"7022\">8. Data Security<\/h2>\n<p data-start=\"7023\" data-end=\"7112\">We implement appropriate technical and organizational measures to protect your data from:<\/p>\n<ul data-start=\"7114\" data-end=\"7183\">\n<li data-start=\"7114\" data-end=\"7122\">\n<p data-start=\"7116\" data-end=\"7122\">loss<\/p>\n<\/li>\n<li data-start=\"7123\" data-end=\"7146\">\n<p data-start=\"7125\" data-end=\"7146\">unauthorized access<\/p>\n<\/li>\n<li data-start=\"7147\" data-end=\"7161\">\n<p data-start=\"7149\" data-end=\"7161\">alteration<\/p>\n<\/li>\n<li data-start=\"7162\" data-end=\"7183\">\n<p data-start=\"7164\" data-end=\"7183\">unlawful processing<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"7185\" data-end=\"7227\">However, no digital system is 100% secure.<\/p>\n<h2 data-start=\"7229\" data-end=\"7248\">9. Your Rights<\/h2>\n<p data-start=\"7249\" data-end=\"7276\">Under GDPR you may request:<\/p>\n<ul data-start=\"7278\" data-end=\"7504\">\n<li data-start=\"7278\" data-end=\"7301\">\n<p data-start=\"7280\" data-end=\"7301\">Access to your data<\/p>\n<\/li>\n<li data-start=\"7302\" data-end=\"7332\">\n<p data-start=\"7304\" data-end=\"7332\">Correction of inaccuracies<\/p>\n<\/li>\n<li data-start=\"7333\" data-end=\"7371\">\n<p data-start=\"7335\" data-end=\"7371\">Deletion (\u201cright to be forgotten\u201d)<\/p>\n<\/li>\n<li data-start=\"7372\" data-end=\"7401\">\n<p data-start=\"7374\" data-end=\"7401\">Restriction of processing<\/p>\n<\/li>\n<li data-start=\"7402\" data-end=\"7422\">\n<p data-start=\"7404\" data-end=\"7422\">Data portability<\/p>\n<\/li>\n<li data-start=\"7423\" data-end=\"7448\">\n<p data-start=\"7425\" data-end=\"7448\">Withdrawal of consent<\/p>\n<\/li>\n<li data-start=\"7449\" data-end=\"7504\">\n<p data-start=\"7451\" data-end=\"7504\">Filing a complaint with the Data Protection Authority<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"7506\" data-end=\"7569\">Requests should be sent to: <strong data-start=\"7534\" data-end=\"7569\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"7536\" data-end=\"7567\">info@kroustalis-medical-care.be<\/a><\/strong><\/p>\n<h2 data-start=\"7571\" data-end=\"7608\">10. International Data Transfers<\/h2>\n<p data-start=\"7609\" data-end=\"7722\">We do not transfer data outside the EU.<br data-start=\"7648\" data-end=\"7651\" \/>If this ever becomes necessary, appropriate safeguards will be applied.<\/p>\n<h2 data-start=\"7724\" data-end=\"7747\">11. Policy Updates<\/h2>\n<p data-start=\"7748\" data-end=\"7853\">We may update this Policy periodically.<br data-start=\"7787\" data-end=\"7790\" \/>Continued use of the website implies acceptance of any changes.<\/p>\n<h2 data-start=\"7855\" data-end=\"7871\">12. Contact<\/h2>\n<p data-start=\"7872\" data-end=\"7952\">For questions or data-related requests:<\/p>\n<p data-start=\"11576\" data-end=\"11661\">info@dociq.health<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4740c2 elementor-widget elementor-widget-text-editor\" data-id=\"b4740c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-b4740c2{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. Introduction La pr\u00e9sente Politique de Confidentialit\u00e9 explique comment Kroustalis Medical Care (\u00ab nous \u00bb, \u00ab la Soci\u00e9t\u00e9 \u00bb) collecte, traite et prot\u00e8ge vos donn\u00e9es personnelles lors de l&#8217;utilisation de notre site ou de nos services.Nous respectons strictement le R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD \u2013 UE 2016\/679). En utilisant ce site, vous [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry","clearfix"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/dociq.health\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dociq.health\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dociq.health\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dociq.health\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dociq.health\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":16,"href":"https:\/\/dociq.health\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":6699,"href":"https:\/\/dociq.health\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/6699"}],"wp:attachment":[{"href":"https:\/\/dociq.health\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}