{"id":3,"date":"2024-10-23T10:46:30","date_gmt":"2024-10-23T10:46:30","guid":{"rendered":"https:\/\/dociq.health\/?page_id=3"},"modified":"2025-11-27T10:14:06","modified_gmt":"2025-11-27T09:14:06","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/dociq.health\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0d7e8c e-flex e-con-boxed e-con e-parent\" data-id=\"d0d7e8c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13b48c33 elementor-widget elementor-widget-text-editor\" data-id=\"13b48c33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-13b48c33{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6202116 elementor-widget elementor-widget-text-editor\" data-id=\"6202116\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"4597\" data-end=\"4617\">1. Introduction<\/h2>\n<p data-start=\"4618\" data-end=\"4939\">This Privacy Policy explains how <strong data-start=\"4651\" data-end=\"4678\">Kroustalis Medical Care<\/strong> (\u201cwe\u201d, \u201cthe Company\u201d) collects, processes, and protects your personal data when you visit our website or use our services.<br data-start=\"4801\" data-end=\"4804\" \/>We are fully committed to safeguarding your privacy and complying with the <strong data-start=\"4879\" data-end=\"4938\">General Data Protection Regulation (GDPR \u2013 EU 2016\/679)<\/strong>.<\/p>\n<p data-start=\"4941\" data-end=\"5055\">By using this website, you acknowledge that you have been informed of and agree to the practices described herein.<\/p>\n<h2 data-start=\"5057\" data-end=\"5103\">2. Categories of Personal Data We Collect<\/h2>\n<h3 data-start=\"5105\" data-end=\"5139\">a) Data you provide directly<\/h3>\n<ul data-start=\"5140\" data-end=\"5285\">\n<li data-start=\"5140\" data-end=\"5153\">\n<p data-start=\"5142\" data-end=\"5153\">Full name<\/p>\n<\/li>\n<li data-start=\"5154\" data-end=\"5163\">\n<p data-start=\"5156\" data-end=\"5163\">Email<\/p>\n<\/li>\n<li data-start=\"5164\" data-end=\"5180\">\n<p data-start=\"5166\" data-end=\"5180\">Phone number<\/p>\n<\/li>\n<li data-start=\"5181\" data-end=\"5205\">\n<p data-start=\"5183\" data-end=\"5205\">Contact form content<\/p>\n<\/li>\n<li data-start=\"5206\" data-end=\"5229\">\n<p data-start=\"5208\" data-end=\"5229\">Appointment details<\/p>\n<\/li>\n<li data-start=\"5230\" data-end=\"5285\">\n<p data-start=\"5232\" data-end=\"5285\">Medical information you choose to disclose (optional)<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"5287\" data-end=\"5324\">b) Data collected automatically<\/h3>\n<ul data-start=\"5325\" data-end=\"5449\">\n<li data-start=\"5325\" data-end=\"5339\">\n<p data-start=\"5327\" data-end=\"5339\">IP address<\/p>\n<\/li>\n<li data-start=\"5340\" data-end=\"5374\">\n<p data-start=\"5342\" data-end=\"5374\">Device and browser information<\/p>\n<\/li>\n<li data-start=\"5375\" data-end=\"5406\">\n<p data-start=\"5377\" data-end=\"5406\">Cookies (see Cookie Policy)<\/p>\n<\/li>\n<li data-start=\"5407\" data-end=\"5449\">\n<p data-start=\"5409\" data-end=\"5449\">Usage data (pages visited, time on site)<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"5451\" data-end=\"5486\">c) Communication-related data<\/h3>\n<ul data-start=\"5487\" data-end=\"5535\">\n<li data-start=\"5487\" data-end=\"5511\">\n<p data-start=\"5489\" data-end=\"5511\">Email correspondence<\/p>\n<\/li>\n<li data-start=\"5512\" data-end=\"5535\">\n<p data-start=\"5514\" data-end=\"5535\">Communication history<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"5537\" data-end=\"5600\">We do not collect sensitive data without your explicit consent.<\/p>\n<h2 data-start=\"5602\" data-end=\"5631\">3. Purpose of Processing<\/h2>\n<p data-start=\"5632\" data-end=\"5670\">Personal data is used exclusively for:<\/p>\n<ol data-start=\"5672\" data-end=\"5965\">\n<li data-start=\"5672\" data-end=\"5730\">\n<p data-start=\"5675\" data-end=\"5730\">Processing requests, communications, and appointments<\/p>\n<\/li>\n<li data-start=\"5731\" data-end=\"5786\">\n<p data-start=\"5734\" data-end=\"5786\">Providing medical-related information upon request<\/p>\n<\/li>\n<li data-start=\"5787\" data-end=\"5836\">\n<p data-start=\"5790\" data-end=\"5836\">Improving website functionality and security<\/p>\n<\/li>\n<li data-start=\"5837\" data-end=\"5875\">\n<p data-start=\"5840\" data-end=\"5875\">Compliance with legal obligations<\/p>\n<\/li>\n<li data-start=\"5876\" data-end=\"5919\">\n<p data-start=\"5879\" data-end=\"5919\">Preventing fraud or malicious activity<\/p>\n<\/li>\n<li data-start=\"5920\" data-end=\"5965\">\n<p data-start=\"5923\" data-end=\"5965\">Internal analytics and service improvement<\/p>\n<\/li>\n<\/ol>\n<p data-start=\"5967\" data-end=\"6020\">We do <strong data-start=\"5973\" data-end=\"5980\">not<\/strong> use your data for advertising purposes.<\/p>\n<h2 data-start=\"6022\" data-end=\"6041\">4. Legal Basis<\/h2>\n<p data-start=\"6042\" data-end=\"6109\">Processing is carried out under one or more of the following bases:<\/p>\n<ul data-start=\"6111\" data-end=\"6277\">\n<li data-start=\"6111\" data-end=\"6126\">\n<p data-start=\"6113\" data-end=\"6126\"><strong data-start=\"6113\" data-end=\"6124\">Consent<\/strong><\/p>\n<\/li>\n<li data-start=\"6127\" data-end=\"6189\">\n<p data-start=\"6129\" data-end=\"6189\"><strong data-start=\"6129\" data-end=\"6157\">Performance of a service<\/strong> (communication, appointments)<\/p>\n<\/li>\n<li data-start=\"6190\" data-end=\"6254\">\n<p data-start=\"6192\" data-end=\"6254\"><strong data-start=\"6192\" data-end=\"6215\">Legitimate interest<\/strong> (website security and functionality)<\/p>\n<\/li>\n<li data-start=\"6255\" data-end=\"6277\">\n<p data-start=\"6257\" data-end=\"6277\"><strong data-start=\"6257\" data-end=\"6277\">Legal obligation<\/strong><\/p>\n<\/li>\n<\/ul>\n<h2 data-start=\"6279\" data-end=\"6299\">5. Data Sharing<\/h2>\n<p data-start=\"6300\" data-end=\"6363\">Your personal data is <strong data-start=\"6322\" data-end=\"6336\">not shared<\/strong> with third parties except:<\/p>\n<ul data-start=\"6365\" data-end=\"6519\">\n<li data-start=\"6365\" data-end=\"6423\">\n<p data-start=\"6367\" data-end=\"6423\">hosting or technical providers (under confidentiality)<\/p>\n<\/li>\n<li data-start=\"6424\" data-end=\"6481\">\n<p data-start=\"6426\" data-end=\"6481\">medical partners, <strong data-start=\"6444\" data-end=\"6479\">only upon your explicit request<\/strong><\/p>\n<\/li>\n<li data-start=\"6482\" data-end=\"6519\">\n<p data-start=\"6484\" data-end=\"6519\">when required by law or authorities<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"6521\" data-end=\"6566\">We do not sell, rent, or trade personal data.<\/p>\n<h2 data-start=\"6568\" data-end=\"6590\">6. Data Retention<\/h2>\n<p data-start=\"6591\" data-end=\"6638\">Data is retained only for as long as necessary:<\/p>\n<ul data-start=\"6640\" data-end=\"6813\">\n<li data-start=\"6640\" data-end=\"6680\">\n<p data-start=\"6642\" data-end=\"6680\">Contact information: up to 24 months<\/p>\n<\/li>\n<li data-start=\"6681\" data-end=\"6735\">\n<p data-start=\"6683\" data-end=\"6735\">Medical information: as required by law or service<\/p>\n<\/li>\n<li data-start=\"6736\" data-end=\"6766\">\n<p data-start=\"6738\" data-end=\"6766\">Cookies: per Cookie Policy<\/p>\n<\/li>\n<li data-start=\"6767\" data-end=\"6813\">\n<p data-start=\"6769\" data-end=\"6813\">Legal obligations: as required by regulation<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"6815\" data-end=\"6861\">After these periods, data is securely deleted.<\/p>\n<h2 data-start=\"6863\" data-end=\"6900\">7. Children &amp; Vulnerable Persons<\/h2>\n<p data-start=\"6901\" data-end=\"6999\">The website is not intended for children under 16.<br data-start=\"6951\" data-end=\"6954\" \/>We do not knowingly collect data from minors.<\/p>\n<h2 data-start=\"7001\" data-end=\"7022\">8. Data Security<\/h2>\n<p data-start=\"7023\" data-end=\"7112\">We implement appropriate technical and organizational measures to protect your data from:<\/p>\n<ul data-start=\"7114\" data-end=\"7183\">\n<li data-start=\"7114\" data-end=\"7122\">\n<p data-start=\"7116\" data-end=\"7122\">loss<\/p>\n<\/li>\n<li data-start=\"7123\" data-end=\"7146\">\n<p data-start=\"7125\" data-end=\"7146\">unauthorized access<\/p>\n<\/li>\n<li data-start=\"7147\" data-end=\"7161\">\n<p data-start=\"7149\" data-end=\"7161\">alteration<\/p>\n<\/li>\n<li data-start=\"7162\" data-end=\"7183\">\n<p data-start=\"7164\" data-end=\"7183\">unlawful processing<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"7185\" data-end=\"7227\">However, no digital system is 100% secure.<\/p>\n<h2 data-start=\"7229\" data-end=\"7248\">9. Your Rights<\/h2>\n<p data-start=\"7249\" data-end=\"7276\">Under GDPR you may request:<\/p>\n<ul data-start=\"7278\" data-end=\"7504\">\n<li data-start=\"7278\" data-end=\"7301\">\n<p data-start=\"7280\" data-end=\"7301\">Access to your data<\/p>\n<\/li>\n<li data-start=\"7302\" data-end=\"7332\">\n<p data-start=\"7304\" data-end=\"7332\">Correction of inaccuracies<\/p>\n<\/li>\n<li data-start=\"7333\" data-end=\"7371\">\n<p data-start=\"7335\" data-end=\"7371\">Deletion (\u201cright to be forgotten\u201d)<\/p>\n<\/li>\n<li data-start=\"7372\" data-end=\"7401\">\n<p data-start=\"7374\" data-end=\"7401\">Restriction of processing<\/p>\n<\/li>\n<li data-start=\"7402\" data-end=\"7422\">\n<p data-start=\"7404\" data-end=\"7422\">Data portability<\/p>\n<\/li>\n<li data-start=\"7423\" data-end=\"7448\">\n<p data-start=\"7425\" data-end=\"7448\">Withdrawal of consent<\/p>\n<\/li>\n<li data-start=\"7449\" data-end=\"7504\">\n<p data-start=\"7451\" data-end=\"7504\">Filing a complaint with the Data Protection Authority<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"7506\" data-end=\"7569\">Requests should be sent to: <strong data-start=\"7534\" data-end=\"7569\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"7536\" data-end=\"7567\">info@kroustalis-medical-care.be<\/a><\/strong><\/p>\n<h2 data-start=\"7571\" data-end=\"7608\">10. International Data Transfers<\/h2>\n<p data-start=\"7609\" data-end=\"7722\">We do not transfer data outside the EU.<br data-start=\"7648\" data-end=\"7651\" \/>If this ever becomes necessary, appropriate safeguards will be applied.<\/p>\n<h2 data-start=\"7724\" data-end=\"7747\">11. Policy Updates<\/h2>\n<p data-start=\"7748\" data-end=\"7853\">We may update this Policy periodically.<br data-start=\"7787\" data-end=\"7790\" \/>Continued use of the website implies acceptance of any changes.<\/p>\n<h2 data-start=\"7855\" data-end=\"7871\">12. Contact<\/h2>\n<p data-start=\"7872\" data-end=\"7952\">For questions or data-related requests:<\/p>\n<p data-start=\"11576\" data-end=\"11661\">info@dociq.health<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4740c2 elementor-widget elementor-widget-text-editor\" data-id=\"b4740c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-b4740c2{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. Introduction La pr\u00e9sente Politique de Confidentialit\u00e9 explique comment Kroustalis Medical Care (\u00ab nous \u00bb, \u00ab la Soci\u00e9t\u00e9 \u00bb) collecte, traite et prot\u00e8ge vos donn\u00e9es personnelles lors de l&#8217;utilisation de notre site ou de nos services.Nous respectons strictement le R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD \u2013 UE 2016\/679). En utilisant ce site, vous [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry","clearfix"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"1. Introduction This Privacy Policy explains how Kroustalis Medical Care (\u201cwe\u201d, \u201cthe Company\u201d) collects, processes, and protects your personal data when you visit our website or use our services.We are fully committed to safeguarding your privacy and complying with the General Data Protection Regulation (GDPR \u2013 EU 2016\/679). 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Introduction This Privacy Policy explains how Kroustalis Medical Care (\u201cwe\u201d, \u201cthe Company\u201d) collects, processes, and protects your personal data when you visit our website or use our services.We are fully committed to safeguarding your privacy and complying with the General Data Protection Regulation (GDPR \u2013 EU 2016\/679). By using this website, you acknowledge that","og:url":"https:\/\/dociq.health\/en\/politique-de-confidentialite\/","og:image":"https:\/\/dociq.health\/wp-content\/uploads\/2025\/11\/DocIQ-logo-s.png","og:image:secure_url":"https:\/\/dociq.health\/wp-content\/uploads\/2025\/11\/DocIQ-logo-s.png","article:published_time":"2024-10-23T10:46:30+00:00","article:modified_time":"2025-11-27T09:14:06+00:00","twitter:card":"summary_large_image","twitter:title":"Politique de Confidentialit\u00e9 - DocIQ","twitter:description":"1. Introduction This Privacy Policy explains how Kroustalis Medical Care (\u201cwe\u201d, \u201cthe Company\u201d) collects, processes, and protects your personal data when you visit our website or use our services.We are fully committed to safeguarding your privacy and complying with the General Data Protection Regulation (GDPR \u2013 EU 2016\/679). 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